Procedure:

1. When an academic unit receives a request to certify the date and type of degree conferred on a former student, that request should be referred to the Office of the University Registrar. Telephone requests should be referred to the Customer Service Department. Letters or forms requesting such certification should be forwarded to the Customer Service Department, 112 Shields Building, for appropriate action.
2. The suggested procedure is limited to the handling of official requests for the certification of degree conferral.
3. Requests from students for letters of recommendation will continue to be processed within the academic unit.